FRONT-DESK RECEPTIONIST

Description

Job Summary: Leads front-desk operations, managing appointments, billing, and patient complaints, while also supervising quality and operational workflow of clinic staff. Key Highlights: 1. Leadership in front-desk operations and comprehensive patient management. 2. Supervision of quality and compliance with imaging protocols. 3. Close collaboration with the Supervision Manager. **Salary:** Starting from 10,000\.00 (MXN) per month Job Description: **Working Conditions:** * **Gross salary: $10,000\.00** per month. * **Employment type:** Statutory benefits from day one. * **Performance-based bonuses.** * **Working hours:** Monday to Sunday, with one fixed weekday day off (10:00 a.m. to 7:00 p.m.). **\*Work location, subject to assignment:** **\- Magdalena Contreras,** Pasaje San Jerónimo Plaza (near Independencia Unit, adjacent to IMSS Clinic 22). **\- Patio Santa Fe** (branch located inside the plaza). **\- Plaza Portal San Ángel** (next to Barranca del Muerto Metro station or near Francia Metrobus stop). **Main Responsibilities:** * Lead Front Desk Operations: Manage appointment scheduling, billing, and handling of patient inquiries/complaints; re-contact clients; maintain orderly filing of medical records, notes, tickets, template forms, supplies, inventories, and clean the reception area. * Quality Supervision: Monitor adherence to imaging protocols and operational workflow of clinic staff; follow instructions from the Supervision Manager. **Required Profile:** * **Education:** High school diploma or bachelor’s degree (incomplete or completed — **no currently enrolled students**). * **Experience:** **Minimum of 1.5 years** in front-desk or patient service roles (preferred). * **Appearance:** Excellent, neat, and professional personal presentation. Salary: Starting from $10,000\.00 per month Workplace: On-site employment