Description
Position Summary:
Responsible for responding to guest repair requests, performing preventive maintenance, managing spare parts inventory, and ensuring compliance with safety and customer service policies.
Key Responsibilities:
1. Responding to guest repair requests.
2. Performing preventive maintenance on tools and equipment.
3. Collaborating and communicating effectively with the team.
**Additional Information**
**Job Number**26040648
**Job Category**Engineering \& Facilities
**Location**The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico, 6500
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Respond to and address guest repair requests. Communicate with guests and customers to resolve maintenance issues. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves on equipment. Maintain appropriate maintenance inventory and request parts and supplies as needed. Record information about calls not completed before shift change. Comply with all company safety and operational policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete required safety training and certifications; and store flammable materials safely. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company property. Greet and acknowledge all guests according to company standards; anticipate and fulfill guest service needs; assist guests with disabilities; and express genuine appreciation to guests. Ensure adherence to quality expectations and standards. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; and listen to and appropriately respond to concerns raised by fellow employees. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance. Climb regular stairs, service ramps, and/or ladders. Stretch above the head and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.
DESIRABLE QUALIFICATIONS
Education: Diploma from a technical, trade, or vocational school.
Relevant Work Experience: At least 2 years of related work experience.
Supervisory Experience: Supervisory experience is not required.
MANDATORY QUALIFICATIONS
License or Certification: Valid driver’s license
*At Marriott International, we are committed to providing equal opportunities, fostering an inclusive environment where everyone feels welcome, and facilitating access to employment opportunities. We actively promote a workplace that values and celebrates the diversity of our associates’ backgrounds. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination on the basis of disability, veteran status, or any other characteristic protected by applicable law.*
St. Regis Hotels \& Resorts, combining timeless glamour with a forward-looking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier destinations worldwide. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guest needs—delivered flawlessly by a team of warm hosts who blend classic sophistication with modern sensibility, along with exclusive butler service. We invite you to explore career opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.