Customer Service

Description

Job Summary: We are seeking a customer service professional to handle inquiries, verify goods, and coordinate with departments to improve service. Key Highlights: 1. Opportunity to make a significant contribution to customer service. 2. Collaborative work environment. 3. Access to continuous training and professional development. **Opportunity to join Onest SmartLogistics as Customer Service.** **Responsibilities** * Efficiently manage customer inquiries and issues. * Receive and verify goods. * Ensure timely and accurate processing of customer orders. * Coordinate with various departments to resolve incidents. * Analyze customer needs and suggest improvements. * Maintain an up-to-date record of customer interactions. **Requirements** * Prior experience in customer service. * Knowledge of SAP software. * Ability to communicate clearly and effectively. * Order picking in warehouse. * Teamwork and problem-solving skills. **Benefits** * We offer a collaborative work environment. * Statutory benefits. * Life insurance. * Subsidized cafeteria. * Grocery vouchers. * Weekly payroll. * Weekly punctuality and attendance bonus. * Professional development opportunities. * Access to continuous training and training events. Customer service is key to our company's success, and the successful candidate will have the opportunity to make a significant contribution to the service we provide.