Description
**The Quinta del Rey family is looking for your talent!**
Join our team and become part of a company committed to excellence in service, teamwork, and staff development. We are seeking:
**RECEPTIONIST.**
**Job Description**
We seek a responsible Night Auditor to supervise and verify daily operations, ensuring correct application of the hotel’s administrative, financial, and operational procedures. Responsibilities include performing the daily revenue closing, validating front desk records, preparing reports, and ensuring continuity of guest service during the night shift.
The primary function is to ensure the integrity of the hotel’s operational and financial information, as well as to provide professional guest service during nighttime hours.
**Main Responsibilities**
* Perform daily audit of revenues and transactions generated by various hotel departments.
* Verify charges, consumptions, payments, and records made during daily operations.
* Execute end-of-day closing in the hotel system.
* Review and reconcile guest accounts, reservations, and payment methods.
* Prepare financial and operational reports corresponding to the night shift.
* Identify and report discrepancies, errors, or irregularities in records.
* Perform check\-in and check\-out processes when necessary.
* Provide guest service and assistance during the night shift.
* Manage collections, billing, and cash drawer closings.
* Maintain up-to-date guest information in the system.
* Coordinate with various departments to follow up on operational incidents.
* Safeguard documentation, valuables, and reports generated during the shift.
* Comply with company policies, procedures, and established service standards.
**Required Knowledge**
* Hotel front office procedures.
* Check\-in and check\-out processes.
* Hotel night audit.
* Reservation management.
* Billing and collection processes.
* Reconciliations and cash drawer closings.
* Cash handling and banking terminals.
* Preparation and interpretation of reports.
* Administrative control and revenue review.
* Guest service and assistance.
* Microsoft Office suite (Excel, Word, Outlook).
* Hotel property management systems (Opera, Cloudbeds, SiHOT, Innsist, Hotelogix, or similar).
* Point-of-sale (POS) systems.
* Basic or intermediate English (desirable).
**Skills**
* Analytical ability.
* Attention to detail.
* Organizational and administrative control.
* Problem-solving.
* Handling of confidential information.
* Effective communication.
* Teamwork.
* Decision-making.
* Responsibility and honesty.
* Ability to work autonomously during the night shift.
* Ability to handle high-pressure situations.
**Suggested Requirements**
* Minimum education: Completed high school diploma or technical administrative degree.
* Minimum 2 years’ experience as Front Desk Agent, Front Desk Cashier, or Night Auditor in the hospitality industry.
* Knowledge of basic administrative and financial processes.
* Proficiency in hotel systems and Microsoft Office suite.
* Availability to work night shifts.
* Availability to work weekends and holidays.
**Competencies**
* Detail orientation.
* Integrity and reliability.
* Service orientation.
* Planning and organization.
* Numerical analysis.
* Adherence to procedures.
* Collaborative work.
* Sense of urgency.
* Results orientation.
* Responsibility.
**INTERESTED CANDIDATES SHOULD CONTACT OR SEND A WHATSAPP MESSAGE TO 712 4959 751 TO**
**Lic. Yahir Jasso.**
Employment type: Full-time
Salary: $10,000\.00 \- $11,000\.00 per month
Work location: On-site employment