Auditor/Receptionist

Description

Job Summary: We are seeking an Auditor/Receptionist to welcome guests, ensure efficient check-ins, and conduct nightly audits. Key Highlights: 1. Offers memorable experiences and comfortable stays for everyone 2. Fosters a team passionate about customer service and excellence 3. Contributes to creating comfortable and satisfying experiences for visitors **Company Description** Since opening in September 1974, ibis has established itself as one of the world’s leading budget hotel brands. Present in 79 countries with 2\.500 hotels, we deliver memorable experiences and comfortable, accessible stays for all. We celebrate 50 years as your trusted travel companion and remain committed to delivering quality hospitality that leaves a lasting impression. Our team continues to grow with people passionate about customer service and excellence. **Job Description** In this Auditor/Receptionist role at ibis, ibis Styles, or ibis budget, you will warmly and professionally welcome our guests, ensuring efficient check-in and check-out processes. You will also perform nightly audits, manage payments and balances, and verify the accuracy of daily transactions. This is a full-time, on-site position located in Torreón, COA, where you will contribute to creating comfortable and satisfying experiences for all visitors. **Requirements** * Experience in customer service and front office hotel operations to ensure impeccable and efficient service. * Knowledge of nightly audit procedures and systems to review and ensure daily account closures. * Proficiency in administrative tasks, including payment processing, invoicing, and data recordkeeping. * Ability to handle problem-solving situations and work under pressure in a fast-paced environment. * Other desirable qualifications include proficiency in additional languages and familiarity with hospitality-specific technological tools. Salary: $10,535\.00 \- $10,536\.00 per month Benefits: * Salary increases * Savings fund * Maternity leave exceeding statutory requirements * Paternity leave exceeding statutory requirements * Sick leave * Company parking * Free parking * Option for permanent contract * Medical expense insurance * Major medical expense insurance * Vision insurance * Dental insurance * Life insurance * Cafeteria service * Complimentary uniforms * Grocery vouchers Work Location: On-site employment