···
Log in / Register
Visitor Services Assistant
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico
Favourites
Share
Some content was automatically translatedView Original
Description

**General Objective:** Implement continuous actions of surveillance and comprehensive protection of individuals in all areas of the Hospital, guaranteeing safety for patients, visitors, staff, as well as for the movable and immovable assets of the hospital facility. This includes timely identification of potential risk situations, implementation of preventive and corrective measures, and immediate response to incidents to ensure a safe and reliable environment. All of this must be carried out with a focus on service excellence, ensuring high standards of quality and commitment to the well-being of the hospital community. **Job Responsibilities:** * Conduct a formal shift handover to the incoming colleague, ensuring effective verbal communication of pending tasks, received orders, observations made during the shift, and any incident that occurred in the area. * Ensure comprehensive security for staff, patients, visitors, and the general public by implementing preventive and corrective measures within the facilities. * Thoroughly inspect the assigned area at the beginning of the shift, verifying the condition of physical facilities, patient belongings under custody, communication equipment (radios), logbook, required forms for the shift, and pending issues from the previous shift. * Perform periodic patrols in all areas of responsibility as directed by the supervisor or coordinator to detect and correct potential risks or anomalies in real time. * Immediately report to the security, occupational health and safety, and environmental supervisor—or in their absence, to Human Capital or the shift leader—any activity that disrupts order in the hospital, threatens assets, or endangers the integrity of patients, visitors, or staff. Additionally, report any anomaly in hospital operations at any time of day. * Record in detail in the logbook all incidents occurring during the shift, as well as those observed during patrols, ensuring a clear and accurate history for follow-up. * Provide proper guidance and information to visitors, patient families, suppliers, and anyone requesting it, ensuring courteous and respectful treatment. * Control and manage the access and exit of individuals to and from hospital facilities, as well as verify the entry and exit of furniture, materials, and equipment, following established procedures to protect hospital assets. * Provide custody and protection to the cashier during the transfer of revenues to the safe, ensuring security at all times. * Actively participate in designated actions upon activation of the "pink code" (infant/child theft or abduction risk), implementing access closures and collaborating with necessary measures for the child's protection. * Control and record procedures related to deaths, including the arrival of funeral services to remove the body, ensuring proper verification and documentation of exit authorization. * Accompany and safeguard newborns during their transfer from operating rooms to the nursery unit, ensuring their safety at all times. * Respond quickly and effectively upon activation of a "purple code" (situation involving aggressive individuals), acting according to established protocols to ensure the safety of everyone present. * Know and correctly apply hospital procedures and policies, always acting in accordance with current regulations. * Attend and actively participate in training courses determined by the hospital as necessary for proper job performance, staying updated on best security practices. * Participate diligently in drills, emergency codes, Civil Protection Internal Unit brigades, and any scheduled simulation exercises to ensure coordinated and efficient responses in risky situations. * Collaborate in trainings related to patient safety, contributing to strengthen a culture of protection and care within the hospital. * Carry out any additional functions inherent to their area of competence, always focused on the safety and well-being of the hospital community. **Education:** Completed secondary school | Completed high school **Experience:** Minimum of 1 year Industrial Security, Property Security, **Schedule:** **Travel Required:** **We Offer:** **Hospital:** **H+ Queretaro** CONTACT **Email:** fabiola.figueroa@hospitalesmac.com **Phone:** Apply

Source:  indeed View original post
Juan García
Indeed · HR

Company

Indeed
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.