Apply now » **Date:** Dec 8, 2025 **Location:** Nuevo León, MX **Company:** AFIRME At Afirme Financial Group, we work every day to ensure our environments are inclusive, and our opportunities make no distinction based on gender, identity, age, race, religion, sexual orientation, disability, ethnicity, nationality, social origin, marital status, or any other condition that could lead to discrimination. **We invite you to join one of the best companies to work for as:** **Workshop/Quality Supervisor** **We offer:** * Statutory benefits * Enhanced benefits * 100% payroll-based scheme * 10% savings fund **Responsibilities:** * Supervise the quality level of service delivered to customers. * Monitor vehicle repair timelines for accident-damaged vehicles to ensure prompt repairs and keep customers informed. * Maintain control over service satisfaction surveys. * Record and address complaints received from each claims department, seeking the best possible solution for the customer in accordance with company policies. * Supervise and evaluate the performance of service providers—including workshops, agencies, and/or parts suppliers. * Guide and respond to policyholders’ questions regarding vehicle repair and damage compensation. * Supervise total loss compensation timelines to ensure timely payment of compensation. **Requirements:** * Experience in auto claims, appraisal, and repair. * Valid driver’s license. * Knowledge of standard automobiles. * CESVI certification **Workplace:** **Miguel Hidalgo Street #234, Col. Centro, MTY, N.L.** **Apply through this channel!** Explore all our job openings at Afirme Opportunities Join our \#AfirmeFamily Apply now »