Quality Control/General

Description

Job Summary: This Automotive Service Quality Control position focuses on ensuring that each vehicle meets GM standards, reducing rework and improving customer satisfaction. Key Highlights: 1. Ensure GM quality standards and reduce rework. 2. Improve customer satisfaction (CSI/NPS). 3. Generate reports for continuous improvement. ### **Position: Quality Control** **Department:** Automotive Service **Position Objective:** Ensure each vehicle complies with GM quality standards through rigorous final inspections, guaranteeing first-time deliveries while reducing rework and claims. **Main Responsibilities:** * Perform final vehicle inspections using a quality checklist. * Identify defects and document findings to prevent returns. * Supervise workshop order and compliance. * Generate continuous improvement reports. **Position Focus:** Improve customer satisfaction indicators (CSI/NPS) by ensuring quality in every delivery and workshop operational efficiency. **Requirements:** * Valid driver's license.