Internal Control Manager

Description

Job Summary: This role involves designing, implementing, and strengthening the organization's internal control framework, ensuring risk identification, evaluation, and mitigation. Key Highlights: 1. Design, implement, and strengthen the internal control framework. 2. Collaborate with operational areas to develop robust and standardized processes. 3. Ensure compliance with applicable regulations and standards. **Join and let’s fly higher together!** Viva is the leading ultra-low-cost airline in the Americas, recognized as one of the most preferred, fun, and profitable carriers, with Latin America’s youngest fleet and one of the fastest-growing fleets worldwide. We foster a culture of inclusion, passion, and transparency—breaking traditional work models, redefining the industry, and committing to excellence in service and passenger safety. **Position: Internal Control Manager** This position will be responsible for designing, implementing, and strengthening the organization’s internal control framework, ensuring identification, assessment, and mitigation of operational risks. The role will combine strategic oversight and execution, working directly with operational areas to build robust, standardized, and best-practice-aligned processes. **Key Responsibilities** * Design and implement the company’s internal control framework aligned with quality standards. * Map and document operational processes, identifying risks and improvement opportunities. * Assess operational risks and define controls for their mitigation and management. * Develop and implement organizational-level policies, procedures, and guidelines. * Collaborate with various organizational departments to ensure correct implementation and adoption of controls. * Participate in continuous improvement, standardization, and operational efficiency initiatives. * Ensure compliance with applicable regulations and standards (e.g., ISO 9001\). * Prepare the structure for future internal and external audits. **Requirements** * Bachelor’s degree in Industrial Engineering, Aeronautical Engineering, or related field. * Experience in internal control, auditing, quality, or operational risk management. * Experience in process elicitation and mapping. * Experience in designing and implementing controls from scratch. * Knowledge of control frameworks (mandatory). * Knowledge of ISO standards (ISO 9001, Six Sigma \- mandatory). * Experience in operational risk analysis. * Experience working with systems such as SAP. * Intermediate–advanced English (mandatory). * Mandatory knowledge of ISO, Six Sigma, internal control, quality, production, and auditing. **Benefits** * Flexible schedule and hybrid work model (4 days onsite, 1 remote). * An amazing workplace: \#TheBestPlaceToWork. * Savings fund and savings plan. * 30-day year-end bonus. * Staff Travel: Fly to any Viva destination at preferential rates for you and up to 12 family members or friends. * MyIDTravel: Preferential rates with over 20 airlines worldwide. * Medical expense insurance, life insurance, and 24/7 family medical assistance\. * Exclusive discounts at gyms, department stores, restaurants, universities, and more. * Benefits exceeding statutory requirements. Salary: $60,000\.00 \- $70,000\.00 per month Benefits: * Salary increases * Savings fund * Employee discount * Gym discount * Discounts and preferential pricing * Sick leave days * Option for indefinite-term contract * Medical expense insurance * Major medical expense insurance * Vision insurance * Dental insurance * Additional vacation days or paid leave * Food vouchers Application Question(s): * Do you hold an academic degree in any engineering discipline? * Have you developed or audited company-wide policies, procedures, and internal controls? Yes / No. * Briefly describe your experience performing process mapping and operational risk validation. * What is your level of English? * How many years of experience do you have in internal auditing, internal control, or operational risk analysis? Experience: * Internal Control Management: 5 years (Mandatory) Work Location: Onsite employment