Position Summary: Telephone debt collection management, tracking of payment promises, recording of collection activities, and compliance with internal policies. Key Responsibilities: 1. Telephone debt collection management 2. Tracking of payment promises and agreements 3. Recording of collection activities in the system and communication with supervisors * • Adhere to the telephone debt collection management process. * • Apply appropriate pressure on third parties to support debt recovery. * • Record every collection activity in the system. * • Track both broken and active payment promises, as well as established agreements. * • Request telephone numbers of references upon closing each payment promise or * agreement. * • Conduct collection activities promptly and effectively, according to timelines set by the * company. * • Report any issues arising with debtors to the supervisor for immediate resolution. * • Comply with recovery guidelines, information confidentiality requirements, and quality policies. * • Comply with floor policies, internal regulations, and the code of ethics. * • Perform any other duties, responsibilities, or functions related to or derived from this position, as directed by the supervisor. Salary: $9,451.20 - $12,000.00 per month Benefits: * Free beverages * Flexible working hours * Option for an indefinite-term contract Education: * Completed high school diploma (preferred) Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
