




**Customer Service Coordinator** **Location:** Ixtlahuaca, State of Mexico **Salary:** * $14,000 gross monthly * 7% in food vouchers **Education:** * Bachelor’s degree in **Administration, International Trade, or related field** **Essential Requirements:** * Advanced English **(mandatory)** * Proficiency in **advanced Microsoft Office suite** * Experience in **customer service** * Data analysis * Negotiation techniques * Strong verbal communication skills **Key Responsibilities:** * Coordinate and supervise customer service activities to ensure service quality. * Track customer requests, complaints, and requirements. * Analyze customer service data to propose process improvements. * Apply negotiation and conflict resolution techniques. * Prepare customer satisfaction indicator reports. * Collaborate with various departments to ensure timely response times. **We Offer:** * Competitive salary + statutory benefits. * 7% in food vouchers. * Opportunities for professional growth and development. Employment Type: Full-time Salary: $13,000.00 – $14,000.00 per month Benefits: * Food vouchers Application Question(s): * Can you work in Ixtlahuaca, State of Mexico? * Do you speak English? * Is a gross monthly salary of $14,000 acceptable to you? Workplace: On-site employment


