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Customer Service Analyst – Advanced English
MXN 13,000-14,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico
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Description

**Customer Service Coordinator** **Location:** Ixtlahuaca, State of Mexico **Salary:** * $14,000 gross monthly * 7% in food vouchers **Education:** * Bachelor’s degree in **Administration, International Trade, or related field** **Essential Requirements:** * Advanced English **(mandatory)** * Proficiency in **advanced Microsoft Office suite** * Experience in **customer service** * Data analysis * Negotiation techniques * Strong verbal communication skills **Key Responsibilities:** * Coordinate and supervise customer service activities to ensure service quality. * Track customer requests, complaints, and requirements. * Analyze customer service data to propose process improvements. * Apply negotiation and conflict resolution techniques. * Prepare customer satisfaction indicator reports. * Collaborate with various departments to ensure timely response times. **We Offer:** * Competitive salary + statutory benefits. * 7% in food vouchers. * Opportunities for professional growth and development. Employment Type: Full-time Salary: $13,000.00 – $14,000.00 per month Benefits: * Food vouchers Application Question(s): * Can you work in Ixtlahuaca, State of Mexico? * Do you speak English? * Is a gross monthly salary of $14,000 acceptable to you? Workplace: On-site employment

Source:  indeed View original post
Juan García
Indeed · HR

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