Stockist | Los Cabos

Description

**Position:STOCKIST \| LOS CABOS** ---------------------------------- **Location:CHANEL BOUTIQUE ÁNIMA LOS CABOS** -------------------------------------------- **Reports to:BOUTIQUE MANAGER** ------------------------------- **MAIN PURPOSE OF THE ROLE** ============================ To receive, verify, store, and properly care for all merchandise; organize transfers as requested; perform inventory counts; communicate and liaise appropriately and effectively with the Boutique Manager, while maintaining CHANEL standards of product knowledge and care, personal presentation, and teamwork at all times. **RESPONSIBILITIES** ==================== **1\. Personal Presentation / Image** ------------------------------------- * Arrive on time each day to carry out daily administrative duties, organize deliveries, and conduct stock counts when required. * Adhere at all times to the dress code, grooming, and conduct guidelines as specified in the CHANEL Charter. * Ensure stock areas are kept clean and organized at all times. **2\. Client Experience / Relationship** ---------------------------------------- * Provide the highest level of service to colleagues at all times, including prompt response to stock and transfer requests. * When assisting on the boutique floor as required, apply CHANEL customer service standards. * Answer and direct telephone calls in a pleasant and professional manner. **3\. Personal Effectiveness** ------------------------------ * Accurately receive all deliveries, ensuring incoming and outgoing merchandise matches the appropriate documentation, while maintaining the computerized inventory system accurately and reporting any discrepancies. * Unpack, price\-check, and organize merchandise in the stockroom. * Ensure all goods and products are security tagged and stored with proper care. * Ensure all received merchandise is ready on the sales floor within the same day. * Organize returns and stock transfers as requested, liaising with colleagues and recipients as necessary. * Ensure communication with Head Office and boutique staff is clear regarding out\-of\-stock items, and communicate with Boutique Management and Head Office if issues arise. * Conduct daily counts and biannual boutique inventories. Perform inventory counts during inventory periods. * Ensure all storage areas are tidy and secure at all times. **4\. Team Spirit** ------------------- * Communicate and liaise appropriately and effectively with colleagues and managers within the boutique, other boutiques, and CHANEL Head Office as required. * Work effectively and efficiently within the team, informing designated Sales Associates or Sales Specialists of deliveries. * Maintain a helpful and courteous attitude toward all colleagues, remaining reliable, supportive, and flexible according to business needs. * Ensure absolute confidentiality regarding business activities and internal Company matters at all times. **5\. Boutique Operations** --------------------------- * Complete all required administrative tasks accurately and in a timely manner, adhering to established procedures and policies as appropriate. * Adhere to all relevant health, safety, and security procedures and guidelines at all times. **6\. Merchandising / Image / Product** --------------------------------------- * Assist with maintaining relevant displays and ensuring prompt and correct replacement of sold products. **7\. Training / Personal Development** --------------------------------------- * Develop and maintain expert standards of product knowledge to be shared as appropriate. * Successfully participate in and complete all training provided, acquiring and applying high standards of customer service and product knowledge. * Participate actively and positively in any organized meetings. **8\. Additional Duties** ------------------------- * Additional duties may be assigned according to business needs and as requested by the Boutique Manager, Retail Operations Manager, or Fashion Division Director.