Position Summary: Coordinate and supervise the overall operation of clubs, ensuring standardization, service quality, and efficiency, thereby contributing to growth and profitability. Key Highlights: 1. Newly created strategic position 2. Team leadership and continuous improvement 3. Operational management of service units **Gym chain seeks:** **Operations Manager** **Position Objective** Plan, coordinate, and supervise the overall operation of clubs, ensuring process standardization, compliance with administrative and operational KPIs, customer service quality, and efficient resource utilization, thereby contributing to the organization’s sustainable growth and profitability. **We Offer** * Monthly salary: **$25,000** * Food vouchers: **$2,000 monthly** * Gasoline allowance: **$2,000 monthly** * Monthly bonus starting from the 6th month: **$5,000** *(based on operational results and customer satisfaction)* * Statutory benefits * Gym memberships (3) valued at approximately $2,000 each * Indefinite-term employment contract * Newly created strategic position **Main Responsibilities** * Implement and improve club organizational structure * Integrate and standardize operational processes * Update customer service procedures * Develop and monitor administrative and operational KPIs * Supervise execution of authorized processes * Conduct branch visits for operational and image evaluation * Plan logistical and operational strategies * Supervise club management system * Plan and execute events * Implement and update operational manuals * Supervise and train Branch Managers * Manage procurement and operational resources * Coordinate administrative actions with Human Resources * Resolve operational issues with staff and members **Requirements** * Completed and certified bachelor’s degree in: Industrial Engineering, Business Administration, International Relations, or related field * Preferred: Master’s degree in Business Administration * Age: 30–40 years * Solid experience in operational management of service units or branches * Experience leading teams (approximately 9 people) * Proficiency in KPI management and continuous improvement * Experience in customer service * Planning, organization, and leadership skills * Intermediate English (50% reading proficiency, basic writing) * Valid driver’s license * Ability to drive a standard vehicle * Personal vehicle required * Willingness to travel frequently **Work Schedule** Administrative schedule with flexibility to travel and attend events as required. **Location** Corporate office in Guadalajara, Jalisco Employment Type: Full-time Salary: $25,000.00 per month Workplace: On-site employment