Job Summary: We are seeking a Key Account Manager with experience in consultative sales in the foodservice sector to manage key accounts, develop commercial relationships, and ensure an exceptional customer experience. Key Highlights: 1. Manage and develop key accounts in the foodservice sector. 2. Generate new business opportunities and foster long-term relationships. 3. We offer growth opportunities within an expanding company. **Key Account Manager (KAM) – Foodservice** **Industry:** Foodservice / Distribution / Restaurant Supply *About Mercanto* At **Mercanto**, we help foodservice businesses optimize their procurement with efficient, reliable, and competitive solutions. We work with restaurants, hotels, dark kitchens, and other players in the gastronomy sector seeking strategic suppliers and exceptional service. We are looking for a **Key Account Manager (KAM)** with strong experience in **consultative sales within the foodservice industry**, capable of managing key accounts, building solid commercial relationships, and ensuring an outstanding customer experience before and after the sale. *Responsibilities* * Manage and develop **key accounts within the foodservice sector** (restaurants, chains, hotels, caterers, etc.). * Generate **new business opportunities** from an existing client portfolio and industry networking. * Identify customer needs and propose **suitable supply and product solutions**. * Oversee the entire sales cycle: **prospecting, negotiation, closing, and post-sales**. * Ensure an **exceptional customer experience** and foster long-term commercial relationships. * Coordinate with internal departments (operations, logistics, procurement) to ensure order fulfillment and service delivery. * Identify **upselling and cross-selling opportunities** within existing accounts. * Monitor commercial metrics, forecasting, and sales targets. *Requirements* * **+5 years of experience in the foodservice industry**. * Proven experience as a Key Account Manager, Senior Commercial Executive, or similar role. * An **active client portfolio or a robust network of contacts** within restaurants, chains, hotels, or sector distributors. * Experience in **consultative sales and key account management**. * Ability to manage both **sales and post-sales**. We Offer * A competitive compensation package. * Growth opportunities within an expanding company. * A dynamic environment within the foodservice ecosystem. If you’re interested in joining a project transforming how foodservice businesses procure supplies, **we’d love to meet you**. Employment Type: Full-time Salary: $25,000.00 – $35,000.00 per month Benefits: * Major medical expense insurance * Company-provided mobile phone * Additional vacation days or paid leave Work Location: Hybrid remote, 06700, Roma Norte, CDMX