WORKSHOP MANAGER

Description

Position Summary: We are seeking an experienced Workshop Manager with expertise in resource and personnel administration, as well as tractor-trailer maintenance, to optimize service delivery and profitability. Key Highlights: 1. Workshop and personnel management. 2. Tractor-trailer maintenance and diagnostics. 3. Focus on profitability and service quality. **Company dedicated to tractor-trailer distribution is seeking:** **WORKSHOP MANAGER** **EXPERIENCE:** * Experience managing workshops * Experience managing personnel * Experience/Knowledge of tractor-trailer maintenance * Engineering/Degree or related field **RESPONSIBILITIES:** * Administer available workshop resources to optimize service turnaround time, available personnel, and improve the profitability of the service department. * Monitor service indicators (workshop dwell time, training, workshop productivity). * Track additional work identified during vehicle inspections for quotation and promptly inform customers to facilitate timely repairs. * Generate profitability for the distributor. * Provide feedback on completed jobs and delivery dates to keep customers informed about their vehicles in a timely manner. * Schedule equipment calibration, maintenance of production facilities, and purchase of necessary tools for workshop operations. * Complete required training courses and enhance customer relations through training. * Coordinate roadside assistance dispatches. * Ensure quality of all workshop work performed via random quality checklists or road tests, as applicable. * Advise technicians on high-complexity diagnostics and repairs, as well as on standard repair times, avoiding excessive wait times and ensuring proper repairs. **WE OFFER:** * Base salary \+ commissions * Statutory benefits * Food vouchers * Life insurance * Discounts at partner establishments * And more Employment type: Full-time Salary: $10,661\.69 \- $24,081\.69 per month Benefits: * Life insurance * Free uniforms * Food vouchers Work location: On-site employment