Branch Manager

Description

Position Summary: We are seeking a Branch Manager to lead daily operations, sales growth, and profitability, manage the team, and ensure an excellent customer experience. Key Responsibilities: 1. Lead daily operations, sales, and branch profitability 2. Manage the team and maintain a motivating work environment 3. Ensure an excellent customer experience and customer loyalty We are looking for a **Branch Manager** in Morelia, Michoacán, to lead daily operations, sales growth, and profitability of our branch. This role involves **team leadership**, **operational management**, and ensuring an **excellent customer experience**. . 1\. Administrative and Operational Management * **Inventory control:** Supervises stock levels to prevent shortages * **Maintenance:** Ensures facilities are in optimal condition (cleanliness, repairs, safety). 2\. Commercial and Financial Management * **Goal achievement:** Their primary KPI (key performance indicator) is meeting monthly or annual sales targets. * **Performance indicator analysis:** Reviews sales reports, average transaction values, and profit margins to make informed decisions. * **Local strategies:** Implements promotions or marketing plans tailored to attract customers within their geographic area. 3\. Human Resources Leadership * **Motivation and work environment:** Manages schedules, resolves internal conflicts, and strives to keep the team focused. * **Performance evaluation:** Assesses how well team members are performing and applies corrective actions or incentives accordingly. 4\. Customer Service * **Conflict resolution:** Acts as the point of escalation when customer complaints cannot be resolved by frontline staff. * **Customer loyalty:** Ensures the shopping experience is sufficiently positive to encourage repeat visits. Employment Type: Full-time Salary: $9,000.00 \- $11,000.00 per month Experience: * Personnel administration: 1 year (Preferred) Work Location: On-site employment