Ecommerce B2B

Description

Responsibilities: * Prospect and onboard new corporate and industrial accounts. * Identify technical requirements to recommend appropriate tools or equipment. * Manage the full sales cycle: quotation, negotiation of terms, payment follow-up, and closing. * Retain and grow the assigned customer portfolio. * **Q&A Management:** Respond to technical and commercial inquiries promptly to improve response algorithms and close sales. * **Post\-Sale Follow\-up:** Monitor shipment status and resolve buyer inquiries via internal messaging to prevent complaints. * **Image Management:** Ensure photographs meet platform requirements for white background and quality standards. * **Reputation Management:** Address and mediate cases involving returns or complaints. * **Inventory Control:** Synchronize physical stock with published stock to avoid cancellations due to out-of-stock items. * **Shipping Management:** Coordinate label printing and ensure timely delivery to collection agencies or dispatch points. * **Campaigns and Promotions:** Configure discounts and coupons, and participate in special campaigns such as Hot Sale or El Buen Fin. Requirements: * **Bachelor's degree.** * **B2B/ECOMMERCE expertise.** * **Digital Agility:** Ability to manage multiple chats and processes simultaneously. Salary: $11,000\.00 \- $14,000\.00 per month Benefits: * Flexible working hours * Option for an indefinite-term contract Workplace: On\-site employment