Marketing Account Manager

Description

Summary: Seeking a proactive Marketing Account Manager to lead client relationships and oversee email marketing, website updates, SEO, and reporting for high-level accounts in a fast-paced agency environment. Highlights: 1. Direct ownership of client relationships and marketing execution 2. Opportunity to work closely with leadership and executive-level clients 3. Exposure to diverse marketing areas and growth potential **Marketing Account Manager (Email Marketing, Client Success \& Campaign Operations)****Full\-Time \| Remote \| U.S. Business Hours** **About the Role** We’re hiring a proactive and highly organized **Marketing Account Manager** to manage client relationships and oversee the execution of marketing initiatives across multiple high\-level accounts. In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently. You’ll work directly with leadership while coordinating: ✅ Email marketing campaigns ✅ Client communication ✅ Website updates ✅ SEO support ✅ Reporting \& analytics ✅ Workflow management This role is ideal for someone who thrives in fast\-paced agency\-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details. **What You’ll Own****Client Relationship Management*** Serve as the main point of contact for client accounts * Manage communication through: * + email + Slack + WhatsApp + Zoom/video calls * Lead recurring client meetings and strategy check\-ins * Maintain strong relationships with executive\-level stakeholders * Ensure clients feel informed, supported, and confident in delivery progress **Email Marketing Campaigns*** Build and manage campaigns using: * + Mailchimp + HubSpot + Klaviyo (nice to have) * Write and edit: * + email copy + subject lines + campaign messaging * Manage: * + audience segmentation + scheduling + campaign launches * Monitor: * + open rates + click\-through rates + engagement metrics * Share performance insights and recommendations with clients **Website \& Content Management*** Update and manage website content using: * + WordPress + CMS platforms * Ensure websites remain: * + accurate + updated + aligned with campaigns and branding * Coordinate content and landing page updates when needed **SEO \& Performance Support*** Conduct SEO audits and keyword research using: * + Ahrefs + Semrush * Monitor keyword rankings and website performance improvements * Support optimization efforts for visibility and traffic growth **Reporting \& Analytics*** Analyze marketing performance using: * + Google Analytics (GA4\) + campaign reporting tools * Translate marketing data into: * + clear reports + actionable insights + client\-friendly summaries * Track campaign performance and account health consistently **Workflow \& Project Coordination*** Coordinate tasks across: * + leadership + clients + internal marketing teams * Convert feedback into clear action items and priorities * Ensure projects remain: * + organized + on schedule + moving forward efficiently * Maintain visibility into deliverables and deadlines **AI \& Productivity Tools*** Use tools like: * + ChatGPT + Claude + AI writing/research tools * Improve workflow efficiency for: * + research + reporting + campaign content + communication **Required Experience \& Skills*** 3\+ years of experience in: * + marketing account management + client\-facing marketing roles + agency account management * Strong experience with: * + Mailchimp + WordPress + Ahrefs or Semrush + Google Analytics (GA4\) * Strong written and verbal English communication skills * Excellent organization and project management ability * Comfortable managing multiple accounts and priorities simultaneously * Experience working with executive\-level or high\-profile clients preferred * Comfortable using: * + Google Workspace + Slack + messaging/collaboration tools * **Nice to Have** * Experience with: * + HubSpot + Klaviyo + Canva + Adobe Express * Familiarity with: * + Google Ads + Meta Ads + paid media coordination **What Makes You a Great Fit*** Strong communicator and relationship\-builder * Highly organized with excellent follow\-through * Proactive and solutions\-focused * Comfortable working independently in remote environments * Able to balance client expectations with operational execution * Detail\-oriented while managing multiple campaigns and accounts **What a Typical Day Looks Like*** Responding to client messages and coordinating priorities * Hosting or preparing for client meetings * Launching or optimizing email marketing campaigns * Updating website content in WordPress * Reviewing SEO performance and analytics data * Preparing reports and campaign summaries * Coordinating internal tasks to ensure deliverables stay on track **In short:** You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals. **Key Success Metrics (KPIs)*** Client satisfaction and retention * Timely completion of campaigns and deliverables * Email engagement performance (open/click rates) * Accuracy and organization across client accounts * Quality of reporting and actionable insights * Strong communication and responsiveness **Why This Role Stands Out*** Direct ownership of client relationships and marketing execution * Opportunity to work closely with leadership and executive\-level clients * Exposure to: * + email marketing + SEO + analytics + content management + campaign coordination * Remote flexibility with fast\-moving marketing environments * Opportunity to grow into senior client success or marketing leadership roles **Interview Process*** Initial Phone Screen * Video Interview with Pavago Recruiter * Client Interview * Offer \& Onboarding **Apply Now** If you: * Enjoy managing client relationships * Thrive in organized, fast\-moving marketing environments * Love balancing communication, campaigns, and coordination * Want a role with ownership and growth potential This role is a strong fit for you.