Public Relations

Description

Job Summary: Promote services, generate leads, close sales for franchise projects, and maintain strong relationships with prospects and customers. Key Highlights: 1. Generation of new leads and closing sales for franchise projects. 2. Maintenance of strong relationships with customers and strategic partners. 3. Active participation in industry events and forums. **Department:** Commercial and Customer Development **Reports to:** Commercial Director or General Director **Job Objective:** Promote AFRANOR’s services, generate new leads, close sales for franchise projects, and maintain strong relationships with prospects, customers, and strategic partners. **Key Responsibilities:** * Prospect potential customers through various channels (social media, phone calls, events, networking, referrals, visits, etc.). * Follow up on leads generated by marketing campaigns or inbound inquiries. * Deliver customized commercial presentations of AFRANOR’s services. * Identify customer needs. * Follow up on the sales closing process and contract signing. * Coordinate appointments, meetings, and presentations with prospects. * Keep the customer database and internal CRM updated. * Participate in events, trade fairs, and forums related to franchising and business. * Support the development of public relations strategies and brand positioning. * Establish alliances with business chambers, accounting firms, incubators, etc. **Required Profile:** * **Education:** Bachelor’s degree in Marketing, Public Relations, Business Administration, Business Management, incomplete degree, or related field. * **Experience:** Minimum 1 year in customer service or public relations. * **Skills:** * Excellent presentation skills * Willingness to travel * Passion for customer interaction * Flexible availability * Proficiency in office software **Key Competencies:** * Customer orientation * Proactivity * Networking * Goal achievement Employment Type: Probationary period Benefits: * Flexible working hours Work Location: On-site employment