Runner - Restaurant

Description

Job Summary: A prestigious restaurant is seeking a Runner to coordinate reception, manage reservations, and assign tables, ensuring an exceptional experience for guests. Key Highlights: 1. Provide an excellent experience from the first contact with guests 2. Maintain an orderly flow at the reception and present a professional image 3. Ensure a pleasant experience aligned with service standards Position: Runner \- Restaurant Job Description A prestigious restaurant is seeking a Runner to join its team. This role is critical to delivering an excellent experience from the first guest interaction, ensuring a warm, organized, and efficient reception that contributes to customer satisfaction throughout their visit. We seek a candidate with excellent personal presentation, a service-oriented attitude, strong communication skills, and a focus on personalized attention—capable of maintaining an orderly reception flow and projecting a professional restaurant image. Job Objective Efficiently coordinate the reception area by promptly attending to customers, managing reservations, strategically assigning tables, and monitoring guest flow—ensuring a pleasant experience aligned with the restaurant’s service standards. Main Responsibilities * Greet and welcome customers cordially, professionally, and personally * Manage reservations and follow up on guests’ special requests * Assign tables according to daily operations, availability, and service rotation * Manage waiting lists in an organized and efficient manner * Coordinate with floor staff to optimize service and response times * Provide guidance, resolve inquiries, and address guest requests * Maintain a clean, tidy, and presentable reception area * Support operational organization during peak hours Requirements * Minimum 1 year of experience in reception, hostess, customer service, or similar roles * Intermediate English * Experience with reservation systems (preferred) * Excellent personal presentation * Service-oriented attitude and courteous demeanor * Organizational skills and attention to detail * Strong verbal communication and effective interpersonal skills * Teamwork orientation and sense of responsibility * Full-time availability Competencies * Customer service * Effective communication * Organization and planning * Proactivity * Ability to work under pressure * Multitasking ability * Outstanding service attitude * Resolution of operational issues We Offer * Monthly salary of $10,000\.00 to $12,000\.00 (paid biweekly) * Tips * Statutory benefits starting from the third month * Staff cafeteria * Complimentary uniforms * Job stability * Excellent working environment Salary: $10,000\.00 \- $12,000\.00 per month Work Location: On-site employment