Customer Service Assistant

Description

Job Summary: Join J&T Express Mexico as a Customer Service Assistant, managing inquiries, coordinating solutions, and analyzing customer needs to ensure an optimal customer experience. Key Highlights: 1. Dynamic and collaborative environment 2. Fundamental role in customer experience 3. Professional development opportunities **Opportunity:** Join J&T Express Mexico as a Customer Service Assistant. Work in a dynamic and collaborative environment where your role is fundamental to ensuring an optimal experience for our customers. **Responsibilities:** * Manage customer inquiries and requests. * Coordinate with other departments to resolve issues. * Analyze customer needs and provide solutions. * Maintain an up-to-date record of interactions. **Requirements:** * Prior experience in customer service. * Proficiency in communication tools (Excel). * Ability to work collaboratively and solve problems. * Strong communication skills and attention to detail. **Benefits:** * Grocery vouchers. * Professional development opportunities. * Life insurance. Working hours: Monday to Friday 09:00–18:00, Saturday 09:00–13:00 Work location: Barrio de Tlacopa (between La Maquinita and Walmart Alfredo del Mazo) Join our team and contribute to the success of Conejo Corriendo. We look forward to your application!