Description
Position Summary:
We are seeking Customer Loyalty Advisors to follow up with clients, strengthen long-term relationships, and support in-person credit restructuring and financial advisory services.
Key Highlights:
1. In-person customer service and advisory support for client portfolio
2. Ongoing follow-up and retention of active customers
3. Job stability and professional growth
At **Profuturo**, we are looking for **Customer Loyalty Advisors** to follow up with clients, strengthen long-term relationships, and support **credit restructuring**, data updates, and in-person financial advisory services.
The role focuses on **retention, service delivery, and client accompaniment**, with clear performance goals and onboarding training.
### **Responsibilities**
* In-person customer service and advisory support for client portfolio
* Ongoing follow-up and retention of active customers
* Credit restructuring and information updates
* Identification of new financial needs
* Post-disbursement client accompaniment and customer service
### **Requirements**
* Experience in customer service, sales, or the financial sector (preferred)
* Clear communication skills and service orientation
* Organizational and follow-up capabilities
* Goal-oriented mindset
### **We Offer**
* Base salary \+ commissions
* Job stability
* Professional growth
* Enhanced benefits
**Schedule:** Full-time
**Work Mode:** In-person