Remote Customer Service Representative | Bilingual | Mexico

Description

Summary: Seeking experienced customer service professionals with strong English communication skills and US BPO/call center background to thrive in fast-paced support environments. Highlights: 1. Experienced customer service professionals 2. Strong English communication skills 3. Thrive in fast-paced support environments We are currently hiring **Remote Customer Service Representatives across Mexico** to support growing US\-based customer support operations. This is a fully remote position for experienced customer service professionals with strong English communication skills, previous US BPO/call center experience, and the ability to thrive in fast\-paced support environments. **Compensation** * $5 USD per hour * Paid weekly **Technical Requirements (Essential)** To be considered, candidates must meet all technical requirements below: * Windows 11 PC (Mac not supported) * 12–16 GB RAM * Dual monitors * Webcam * Fibre internet with a wired connection * Backup power solution * Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. **Hiring Process** To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: * Resume and Prescreen Questionnaire Review * One\-Way Video Interview * Live Interview * Final Interview Requirements: **What We’re Looking For** * Previous US BPO / call center experience * Excellent spoken and written English * Strong customer service and communication skills * Experience handling inbound and/or outbound customer interactions * Ability to multitask and work efficiently across multiple systems * Professional, reliable, and detail\-oriented mindset * Comfortable working in structured remote environments **Experience Backgrounds We Welcome** We are open to candidates with experience in the following areas: * Customer Support * Healthcare Support * Technical Support * Billing Support * Sales Support * Appointment Scheduling * Collections * Administrative Support * Live Chat / Email Support * Retention / Escalations * Call Center / BPO Environments **Please note:** **Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement.** **Incomplete applications may automatically be removed from consideration.** If you are an experienced customer service professional looking for long\-term remote opportunities with growing international teams, we encourage you to apply.