Call Center Telephone Agent

Description

Job Summary: We are seeking an experienced Customer Service Telephone Agent in the pharmaceutical sector to handle medication requests and provide treatment follow-up. Key Highlights: 1. Part of the healthcare sector 2. Job stability 3. Direct hiring by the company A reputable pharmaceutical distribution company is seeking: CUSTOMER SERVICE TELEPHONE AGENT If you have experience in telephone customer service and are interested in joining the healthcare sector, this opportunity is for you. **We offer:** * Monthly base salary of $9,350 (tax-free) * Monthly activity bonus of $2,000 * Bi-weekly payment * Statutory benefits from day one (vacation, year-end bonus, social security, vacation premium) * Direct hiring by the company * Job stability **Requirements:** * Minimum education: Completed high school * Valid academic certificate required * Basic computer and Microsoft Office skills **Proven experience in:** * Customer service * Call centers * Telephone follow-up **Main responsibilities:** * Process medication requests * Provide remote assistance to beneficiaries * Follow up on pharmacological treatments * Locate medical supply inventory at pharmacy units * Register and track pharmacological requests * Monitor delivery and dispensing of medications, wound care supplies, and medical supplies **Work location: San Miguel Chapultepec neighborhood, three blocks from Juanacatlán Metro Station (Line 1\)** Schedule: Monday to Friday, 11:00 AM to 8:00 PM Availability to work one weekend day (rotating Saturday or Sunday) ***Apply through this channel and we will contact you shortly!***