PHARMACY MANAGER

Description

Position Summary: Supervises and manages branch team activities, ensuring implementation of protocols, customer service standards, and process execution. Key Highlights: 1. Lead the branch team and ensure customer service standards 2. Manage processes and policies for efficiency and profitability 3. Evaluate staff and identify training needs Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With a distinguished track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a workforce of over 20,000 employees. We are the leading national pharmacy chain. Join our team! **Position Mission** The mission of this position is to supervise and manage the activities carried out by the branch team, ensuring proper implementation of protocols and customer service standards. Supervises the flawless execution of current processes and policies, contributing through actions that generate greater profitability and expense control. **Position Description** Key Responsibilities \- Ensure quality service standards by monitoring the flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct branch operational checklists. \- Execute actions to maintain accurate inventory levels, product facing and placement, as well as branch order and cleanliness. \- Evaluate supervised staff using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. A bachelor's degree in economics or administration is desirable. \- 2+ years of experience in customer service, point-of-sale operations, value management and administration, and personnel management. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to be well! We promote and verify adoption of measures supporting equal opportunity and elimination of all forms of discrimination in any of our recruitment processes and workplaces. We will never request any payment from you as part of the recruitment process; please exercise caution and avoid fraud.