Description
**Job Description**
Ensure uninterrupted operation and operational efficiency of the optical fiber infrastructure, comply with SLAs, effectively resolve issues, and maintain open communication with all stakeholders.
**Responsibilities:**
* Infrastructure Maintenance: The primary objective of the Field Supervisor is to ensure optimal operation of the optical fiber infrastructure in urban areas with metro rings and long-haul networks. This involves performing both preventive and corrective maintenance on the network to minimize service interruptions and maintain connectivity.
* SLA Compliance: Another key objective is to ensure compliance with Service Level Agreements (SLAs) established with customers. This includes maintaining constant network availability 24/7 and responding promptly to any incidents or customer requests.
* Effective Problem Management: The Field Supervisor must be capable of efficiently identifying and resolving any issues related to the optical fiber network. This requires advanced problem-solving skills and the ability to make rapid, effective decisions to minimize impact on delivered services.
**Education:**
Technical Degree.
Knowledge of: AutoCAD, Google Earth, Office, ODK, Panda, Falcon
**Minimum 1 year of experience:**
* Optical Fiber Engineering.
* Optical Fiber Infrastructure Construction.
* Optical Fiber Maintenance.
Employment Type: Full-time
Salary: Up to $22,000\.00 per month
Benefits:
* Major Medical Expense Insurance
* Life Insurance
Work Location: On-site Employment