Description
Position Summary:
Manage and analyze customer information, ensuring the proper execution of customer onboarding, offboarding, and modifications, and resolving incidents to support commercial operations.
Key Highlights:
1. Information and documentation analysis
2. Problem resolution and customer service
3. Interest in information analysis and administrative/commercial processes
Objective:
Manage and analyze customer information, ensuring the proper execution of customer onboarding, offboarding, and modifications, as well as timely incident resolution to support commercial operations.
Main Responsibilities:
* Customer onboarding, offboarding, and modifications.
* Information and documentation analysis.
* Problem resolution.
* Customer service.
Requirements:
* Final-semester student or recent graduate with a Bachelor's degree in Administration, International Business, Accounting, or related field.
* Intermediate Excel skills.
* Knowledge of SAP or Oracle (preferred).
* Knowledge of Power BI (preferred).
* Interest in information analysis and administrative/commercial processes.
* Ability to work with attention to detail and information tracking.
* Soft skills: effective communication, proactivity, sense of urgency, ability to work under pressure.