Business Analyst

Description

Summary: Seeking a Salesforce Business Analyst to analyze business processes, identify organizational needs, and design technology-driven solutions aligning business objectives with Salesforce capabilities. Highlights: 1. Work in one of the best companies and feel proud. 2. Access to an innovative methodology and tools. 3. Direct contact with experts worldwide. **Did you know that Accenture is leading the digital transformation in the World?** **Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high\-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.** **Offer** * **Career development according to your profile and interests.** * **Work in one of the best companies and feel proud.** * **Access to an innovative methodology and tools.** * **Direct contact with experts worldwide.** * **Use of work schemes and cutting\-edge technologies.** * **Constant training.** * **Work environment based on teamwork and collaboration.** * **Participation in International Projects** **Role Overview** ----------------- We are seeking a talented **Salesforce Business Analyst** to join the **Business \& Technology Integration** team. In this role, you will analyze business processes, identify organizational needs, and design technology\-driven solutions that align business objectives with Salesforce capabilities. You will work closely with stakeholders, contribute to strategic decision\-making, and collaborate across multiple teams to deliver impactful business transformation initiatives. **Key Responsibilities** ------------------------ * Analyze current business processes, systems, and operational models. * Gather, document, and synthesize business and technical requirements. * Design future\-state business processes and technology solutions. * Develop detailed process maps and business documentation. * Collaborate with stakeholders to align business needs with Salesforce solutions. * Support business transformation and continuous improvement initiatives. * Provide insights and recommendations to enhance project scope and solution effectiveness. * Analyze data trends, customer feedback, and operational metrics to improve outcomes. * Collaborate across multiple teams and contribute to key business and technical decisions. * Mentor and support junior team members by sharing knowledge and best practices. **️ Required Skills \& Experience** ----------------------------------- * ✅ **Salesforce Business Analysis** — 4\+ years * ✅ **Stakeholder Management \& Cross\-Team Collaboration** — 4\+ years * ✅ **Decision Making \& Problem Solving** — 4\+ years * ✅ **Leadership \& Team Collaboration** — 3\+ years * ✅ Intermediate proficiency in: + Business Process Analysis Tools + Salesforce Development + Business Process Design + Requirements Analysis + Business Model Strategy **Additional Requirements** --------------------------- * **Advanced English proficiency** (written and spoken) * **Hybrid work model** * Locations: + Monterrey + Mexico City