Job Summary: We are seeking a Call Center Telephone Agent to provide customer service, follow-up, and post-sales support for home products. Key Highlights: 1. Opportunity for professional and career growth 2. Customer support via telephone, email, and e-commerce platforms 3. Employee discounts on company products We are a company dedicated to marketing home products; our values focus on the professional and career development of our employees. We invite you to join our outstanding team as: **\*TELEPHONE AGENT\-CALL CENTER\*** **RESPONSIBILITIES** \- Provide customer support via telephone, email, WhatsApp, and e-commerce platforms, resolving issues and fulfilling requests. \- Customer follow-up \- Post-sales follow-up \- Handling process follow-ups **REQUIREMENTS** \- Minimum one year of experience in customer service and issue resolution via telephone (call center) \- Customer retention **TECHNICAL KNOWLEDGE REQUIRED** \- Basic Excel proficiency \- Proficiency in Microsoft Office Suite \- Customer service skills \- Customer support skills **WE OFFER** \- Base salary between $10,000 and $11,000 MXN per month \- Statutory and above-statutory benefits \- Transportation service \- Discounts on our products \- Cafeteria service IMPORTANT: Our location is along the highway to Mil Cumbres, 15 minutes from the intersection. Apply through this channel. Employment type: Full-time, Indefinite-term Salary: $10,000.00 \- $11,000.00 MXN per month Workplace: On-site
Juan García
Indeed · HR
Juan García
Indeed · HR
