Administrative Assistant

Description

Job Summary: We are seeking an organized and analytical Administrative Assistant to coordinate logistics operations, optimize processes, and ensure an excellent customer experience. Key Highlights: 1. Logistics operations coordination 2. Process optimization and data analysis 3. Problem-solving focus and customer service **Join our team as an Administrative Assistant!** We are looking for an organized, analytical individual with strong operational follow-up skills to help ensure every order is delivered on time and in full, providing an outstanding experience to the end customer. Work Mode: On-site Working Hours: Monday to Friday * Availability to work weekends if required Key Responsibilities: ✅ Logistics operations coordination * Ensure timely and accurate order processing * Monitor shipment and tracking of each order * Coordinate with sellers and external courier providers * Validate logistics status until final delivery to the customer ✅ Process optimization * Analyze operational data using intermediate/advanced Excel * Monitor logistics performance metrics * Generate incident reports and improvement opportunities * Propose solutions to optimize timelines and processes Candidate Profile: ✔ Intermediate/advanced Excel proficiency (mandatory) ✔ Knowledge of logistics processes ✔ Experience with delivery types: Domestic, International, and Pickup ✔ Analytical ability and problem-solving orientation ✔ Frustration tolerance ✔ Flexible availability ✔ Excellent service attitude and follow-up skills WE OFFER: Base salary Statutory benefits from Day One (IMSS, year-end bonus, vacation bonus, savings fund, etc.) Medical expense insurance for you and your family (effective from your 1st month). * + 24/7 online consultations. + Ambulance dispatch, home doctor visits, dental services. + Complimentary general health check-up. + Life insurance coverage of MXN 200,000. + Funeral insurance coverage up to MXN 30,000. + Psychological or legal consultations. Apply through this channel or contact us via WhatsApp with Lic. Andrea Morales at 55 3010 3604\. You will receive information immediately. Apply now and become part of our team!