Telephone Collections Executive

Description

Position Summary: We are seeking a Telephone Collections Executive to contact customers, negotiate agreements, follow up on portfolio recovery, and register information in the internal system. Key Highlights: 1. Customer contact for pending payment management 2. Agreement negotiation and portfolio follow-up 3. Paid training **BPO Contact Center is looking for a Telephone Collections Executive in Portales Norte \- Benito Juárez, Mexico City** ------------------------------------------------------------------------------------------------------------------ On-site vacancy for a Telephone Collections Executive (with/without experience) Details: Responsibilities: Contacting customers with pending payments, negotiating agreements, following up on portfolio recovery, and registering data in the internal system Schedule: 6 working days (rotating weekend rest): 8 AM \- 3 PM (morning shift) or 9 AM \- 4 PM (afternoon shift) Other benefits: Statutory benefits, payroll advances, payroll-deducted loans, and paid training Requirements: Must be of legal age Completed or incomplete high school diploma (proof ready for submission) With or without call center experience Proficiency in Microsoft Office suite Strong verbal communication skills Work location: 03300, Portales Norte neighborhood, Benito Juárez borough **Desired education level:** High school (upper secondary) **Desired experience level:** Entry-level **Departmental function:** Marketing / PR / Communications **Industry:** Call Centers / Telemarketing **Skills:** * STRONG VERBAL COMMUNICATION SKILLS * FLEXIBLE SCHEDULE * RESPONSIBLE *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0754c83700002e0085ea63\&source\=indeed*