Si Vale Up – Customer Service

Description

Job Summary: Customer service advisor for voucher cards, responsible for card activation, answering inquiries, and promoting insurance. Key Highlights: 1. Customer service that is clear, friendly, and professional. 2. Promotion of additional products based on customer needs. 3. Accurate information recording and adherence to quality standards. \***Up Si Vale \- Inbound Calls**\* Customer service for voucher cardholders, performing card activation, inquiry resolution, and insurance placement. The advisor must provide clear, friendly, and professional service, promote additional products according to customer needs, accurately record information in the system, and comply with company-established quality standards. **\*Schedules: (Fixed schedules, to be selected)**\* Monday to Saturday * 9:00 AM to 6:00 PM **\*Monday to Sunday with rotating days off**\* **\*We Offer:\*** Base salary of **\*$9,543**\* Biweekly bonus of **\*$1,070**\* (equivalent to \*$2,140\* per month) Statutory benefits from day one: vacation, vacation bonus, year-end bonus, social security. 100% paid training Direct payroll deposit, hassle-free with Banco Santander **\*Social security from day one**\* **\*Requirements:\*** Must be of legal age Completed or incomplete high school diploma (mandatory) Experience in sales or customer service within a call center Valid documentation **\*Location:\*** Mexico City Apply through this channel and we will contact you shortly. Job Type: Part-time Salary: $10,000.00 \- $12,000.00 per month Workplace: On-site employment