Last-Mile Logistics Supervisor

Description

Job Summary: We are seeking an Operations Supervisor (Dispatcher) with experience in last-mile logistics to coordinate and manage the fleet and delivery tracking. Key Highlights: 1. Experience in route monitoring and KPI management 2. Support for orders with data inconsistencies 3. Report updating and personnel supervision We are a team providing last-mile logistics services for courier and parcel delivery. We are looking for Operations Supervisor \- **Dispatcher** Location: Along Mexico-Toluca Highway, Cuajimalpa (Behind El Yaqui, near Chedraui Cuajimalpa). Schedule: Monday to Sunday, rotating shifts from 6:00 to 15:00 hrs or 14:00 to 22:00 hrs. One day off per week. Requirements * Technical degree or preferably a Bachelor’s degree in Administration, Logistics, or related field * Minimum 1 year of experience in last-mile logistics (preferably in courier and parcel delivery) * Skills in route monitoring, KPI management, communication, and team coordination * Proficiency in Excel Responsibilities * Monitoring delivery compliance for parcels * Coordinating and managing fleet movement * Monitoring field staff, vehicles, and routes * Providing support for orders accompanied by inconsistent product data to maintain operational flow and meet established deadlines * Updating reports and logs * Tracking lost and/or stolen parcels * Recording payroll-related incidents for operational staff * Personnel supervision We Offer * Salary: $16,000 gross \+ productivity bonuses based on KPIs * Statutory benefits from day one * Additional benefits * Hybrid work model (on-site and remote) Employment Type: Full-time Salary: $13,000\.00 \- $16,000\.00 per month Benefits: * Major medical expense insurance Work Location: On-site employment