Administrative Control Coordinator

Description

Job Summary: This position serves as the first point of contact with residents, acting as a key liaison between management and operational departments, ensuring smooth information flow and accurate execution of administrative processes. Key Highlights: 1. First point of contact and key liaison with residents and management 2. Comprehensive management of communication and administrative processes 3. Direct support to management on administrative and operational matters **Working Hours:** Monday to Friday, 08:30–17:30 hrs; Saturdays, 09:00–14:00 hrs **General Job Description:** This role functions as the **first point of contact with residents**, as well as the liaison among management, operational departments (maintenance, security, vendors), and senior leadership—ensuring accurate, confidential, and timely information flow and administrative process execution. **Responsibilities:** **1\. Resident Support:** Route resident requests to respective departments (maintenance, security, administration). Maintain ongoing communication with residents regarding the status of their requests. **2\. Administrative Control:** Register and track tickets, reports, and work orders. Manage resident, vendor, and service databases. Organize and maintain departmental documentation (reports, official letters, incident records). Monitor internal processes (fines, access permissions, notices, construction projects, etc.). **3\. Management Support (Executive Assistant):** Provide direct administrative and operational support to senior management. Draft official letters, announcements, meeting minutes, and executive reports. Follow up on meeting agreements (Committee, vendors, residents). **4\. Communication and Information Management:** Prepare resident communications (notices, reminders, incident updates). Ensure clarity, institutional tone, and alignment with management directives. **We Offer:** * $15,000–$17,000 gross monthly salary, based on experience * Statutory benefits * 5% savings fund contribution upon completion of one year Employment Type: Indefinite-term contract Salary: $15,000.00 – $17,000.00 per month Experience: * In ATC and administrative control: 3 years (Mandatory) Work Location: On-site employment