SALES REPRESENTATIVE

Description

Position Summary: Support in-store floor operational activities, including sales, merchandise arrangement, and customer service, to ensure achievement of operational and commercial performance metrics. Key Responsibilities: 1. Collaborate in the execution of operational and commercial processes 2. Arrange merchandise and implement planograms 3. Provide excellent customer service and manage cash register transactions Provide support for in-store floor operational activities by executing applicable operational processes related to sales, merchandise arrangement, and customer service as established by AutoZone, collaborating effectively to achieve assigned store’s operational and commercial performance metrics. * Arrange merchandise on the sales floor, excess product, and trucks in compliance with applicable merchandise arrangement guidelines. * Implement correct planograms; * Scan merchandise to fulfill inventory counts; * Perform proper facing and labeling to classify merchandise, and participate in opening/closing tasks as well as sales floor cleaning activities to ensure correct merchandise arrangement and store presentation. * Deliver customer service by clarifying inquiries regarding product location, specific product type information, function, and price, thereby providing excellent service reflected in point-of-sale transaction closures; handle customer phone calls to resolve questions about specific products or orders. * Accurately execute cash register transactions involving cash or credit cards, and process returns in accordance with the cashier policy to ensure effective payment collection and sales transaction closure. * Completed high school education * Prior experience as a warehouse associate, cashier, or general assistant. * Customer service experience preferred. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business & Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going the extra mile define our identity—for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re helping customers or advancing your professional career, we provide the tools and support to help you succeed and drive your future forward. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.