Receptionist/Customer Service Representative

Description

Job Summary: We are seeking a Receptionist with excellent appearance and a service-oriented attitude to welcome guests, manage reservations, and assist with administrative tasks at our hotel. Key Highlights: 1. Opportunity for career growth within the company 2. Paid training 3. Inclusive and equitable workplace culture **Administrative Assistant // Receptionist – Fiesta Americana Reforma Hotel** **Job Description** At Fiesta Americana Reforma, we are looking for a Receptionist with excellent appearance, a service-oriented attitude, and strong communication skills to welcome and assist our guests, as well as manage reservations and appointments for events held at our restaurant. **Main Responsibilities:** * Provide information regarding restaurant services, promotions, and availability. * Coordinate table assignments and handle special customer requests. * Maintain an orderly reception area. * Assist with basic administrative tasks related to reception and reservations. * Greet guests and visitors with friendly and professional courtesy. * Register arrivals and direct customers to their destinations within the hotel. * Handle restaurant event reservations and appointments via telephone. **Requirements:** * Age: 18 years or older. * Basic knowledge of reservation systems and telephone etiquette. * Availability to work during scheduled shifts. * Valid documentation for employment. * Education: Partial or completed high school diploma (verifiable). * Experience: Minimum of 6 months in reception, customer service, or hospitality. * Skills: Effective communication, courteous demeanor, organization, and teamwork. **We Offer:** * Net monthly salary of $8,500\. * Statutory benefits (IMSS, Infonavit, vacation days, year-end bonus, vacation premium). * Indefinite-term contract * Direct hiring * Employee discounts at partner brands * Paid training and opportunity for career growth within the company. * Location: Fiesta Americana Reforma, CDMX * Salary: $8,500 net per month * Schedule: Monday to Saturday, 9:00 AM to 5:00 PM * Contract: Indefinite-term, direct with the company * Benefits: Statutory and above-statutory WE DO NOT DISCRIMINATE IN THIS COMPANY BASED ON GENDER, AGE, MARITAL STATUS, OR SEXUAL ORIENTATION; ALL CANDIDATES AND EMPLOYEES ARE TREATED EQUALLY, PROMOTING A PLEASANT WORKPLACE CULTURE At **FIESTA AMERICANA HOTEL**, we foster an **inclusive and equitable environment**, fully complying with all provisions of the **Federal Labor Law**. **Apply now and join our team!** **For more information, submit your CV and we will contact you to schedule an interview.** Job Type: Full-time, Indefinite-term Salary: $8,600\.00 \- $9,600\.00 per month Benefits: * Salary increases * Employee discounts * Discounts and preferential pricing * Option for indefinite-term contract * Company phone * Restaurant vouchers Education: * Partial or ongoing high school diploma (Preferred) Workplace: On-site employment