Quality Supervisor

Description

We believe beauty can change lives. We are the L'Oréal Group. Would you like to join a global leader in cosmetics and beauty, present in over 130 countries, with more than 35 international brands, and deeply committed to people's development? We invite you to join our community and participate with us to learn about our company, our culture, and future opportunities. We are now seeking our next: **QUALITY SUPERVISOR** As a Quality Supervisor, you will be responsible for coordinating and ensuring compliance with the Group’s quality standards by investigating, analyzing, and managing quality indicators across the plant, contract manufacturers, suppliers, and consumers—guaranteeing application of Good Manufacturing Practices (GMP), adherence to quality regulations, and execution of action plans. Requirements: * Academic background: Bachelor’s degree (Licenciatura) or Engineering degree in Chemistry, Industrial Engineering, Food Science, Bacteriology, Parasitology, or related fields is mandatory. * Language proficiency: Advanced English. * Professional experience: Minimum 2 years of verifiable experience in similar roles, quality management, and quality laboratory functions. * Technical knowledge: + Proficiency in Microsoft Office suite. + SAP + Apriso + Quality management systems + Power BI Key responsibilities: * Prepare monthly quality indicator reports for the plant and contract manufacturers to ensure optimal performance in production and contract manufacturing, driving continuous improvement. * Participate in root cause analyses to identify and implement necessary actions to meet established quality standards. * Track non-conformities related to quality from the plant and contract manufacturers, classify them according to their characteristics, and propose, implement, and follow up on corrective and preventive actions. * Coordinate and lead investigations into consumer complaints, and manage issuance of responses. * Generate and develop rework or inspection instructions based on root cause and quality risk analysis. * Implement and monitor Good Manufacturing Practices (GMP) across all processes, respecting safety regulations. Location: L’Oréal Plant San Luis \- San Luis Potosí Don’t miss the opportunity to discover more about the world of beauty. Who are we? "Operations: the heart of L’Oréal’s responsible performance." Every day, technological advances are transforming the world as we know it—redefining how we operate and how we deliver value. At L’Oréal Operations, we continuously help our products and businesses go beyond what we thought was possible. Whether you’re a trainee or a manager, work in our Operations world is driven by passion, innovation, dedication, and lifelong learning. "At L’Oréal, we are committed to equal opportunity and the growth of all talent interested in joining our company. We are confident that a diverse workplace across all areas and levels enhances innovation and deepens our understanding of our business." *By applying to this position, please note that L'ORÉAL SLP, S.A. DE C.V. receives your information indirectly via the L’Oréal Group platform. Upon application, your information is transferred from the L’Oréal Group platform to us. Personal data will be processed by L'ORÉAL SLP, S.A. DE C.V. for recruitment purposes. For more information regarding how we may process your personal data, please consult our comprehensive privacy notice for candidates at https://www.loreal.com/es\-mx/mexico/.* To explore the amazing world of L’Oréal, follow us: Facebook / Twitter / Linkedin / Instagram / YouTube