Quality Supervisor

Description

Position Summary: We are seeking a Quality Supervisor to ensure the implementation, control, and continuous improvement of internal processes, document management, and compliance with organizational policies. Key Highlights: 1. Leads the quality and internal processes team 2. Designs and updates policies and procedures 3. Ensures compliance with operational standards At FH Logística, we seek a Quality Supervisor responsible for ensuring the proper implementation, control, and continuous improvement of internal processes, as well as document management and organizational policy compliance. Responsibilities * Supervise and lead the quality team. * Design, document, and update internal processes, policies, and procedures. * Manage and control quality system documentation. * Plan and conduct internal audits. * Coordinate external audits and follow up on findings. * Identify deviations and ensure implementation of corrective actions. * Monitor quality indicators (KPIs). * Train staff on internal processes and guidelines. * Ensure compliance with operational standards (warehouse, distribution, and transportation). Requirements (MANDATORY) * Completed bachelor’s degree in Industrial Engineering, Logistics, Business Administration, or related field. * Minimum 3 years of experience in quality, processes, or continuous improvement. * Demonstrable experience in personnel management. * Experience in document management (policies, procedures, manuals). * Experience in internal and external audits. * Proficiency in indicator management and data analysis. * Intermediate-to-advanced Excel skills. Preferred Qualifications * Experience in logistics or distribution operations. * Experience implementing process improvements. Competencies * Leadership * Results-oriented mindset * Problem analysis and resolution * Organization and control * Effective communication