Position Summary: We are seeking a Process Consultant passionate about continuous improvement and standardization to ensure proper operation and enhancement in the After-sales area. Key Highlights: 1. Growth opportunity within an automotive group 2. Professional development 3. Results-oriented approach and continuous improvement **JOIN OUR TEAM AT KIA QUERÉTARO!** **Vacancy: Process Consultant – After-sales** ### **ATTENTION** Are you passionate about continuous improvement, process standardization, and indicator analysis? This opportunity is for you! ### **INTEREST** At KIA Querétaro, we seek a **Process Consultant** focused on ensuring proper operation and continuous improvement in the After-sales area, aligning processes between dealership and branches. ### **DESIRE** Main Responsibilities: * Supervise and standardize After-sales processes * Analyze indicators (CSI, CEM, KDSE) and propose improvements * Coordinate internal and external audits * Ensure compliance with quality and image standards * Manage and track the annual training plan * Document and harmonize operational processes * Coordinate staff onboarding and training Requirements: * Education: Completed Bachelor’s degree * Experience in process improvement, auditing, or quality management * Knowledge of key performance indicators and standardization * Skills in analysis, organization, and communication * Results-oriented mindset and commitment to continuous improvement We Offer: * Competitive salary * Statutory benefits * Growth opportunities * Professional development within an automotive group ### **ACTION** Apply now and become part of a leading company in the automotive industry! Send your CV or apply through this channel.