Description
**Location:** Saltillo, Coahuila
**Schedule:** Rotating shift from 6:00 a.m. to 6:00 p.m. (2x2x2 system\)
**Job Description**
We are seeking a committed, responsible **Service Leader** with leadership skills to serve as the liaison between operational staff, clients, and supervisors.
**Key Responsibilities**
**Operational Supervision**
* Coordinate and supervise a team of 13 security guards across one or multiple assigned sites.
* Verify staff punctuality, appearance, and performance of duties.
* Assist in shift scheduling and cover operational absences when necessary.
**Client Service**
* Maintain direct communication with the client to address immediate needs.
* Manage complaints, reports, and requests, ensuring timely responses.
**Quality Control and Compliance**
* Ensure adherence to protocols established by the company and the client.
* Oversee proper completion of logs, incident reports, and other operational documentation.
**Requirements**
* Minimum 1 year of experience in asset protection or private security.
* Knowledge of personnel management and operational control.
* Basic computer skills and administrative reporting proficiency.
**We Offer**
* Base salary: $3,400 net per week \+ overtime pay.
* Statutory benefits.
* Job stability and opportunities for growth within the company.
Employment type: Full-time
Salary: Up to $13,600\.00 per month
Application question(s):
* Do you currently reside in Saltillo?
* Are you familiar with CTPAT?
Workplace: On-site employment