Monitoring Operator

Description

Job Summary: We are seeking a Monitoring Operator (Tepo) to track freight transport units, handle incidents, and generate reports, maintaining constant communication with drivers and authorities. Key Responsibilities: 1. Satellite-based tracking of freight transport units 2. On-road incident response and communication with authorities 3. Real-time monitoring and report generation **Monitoring Operator (Tepo)** Salary: 14,000\.00 (MXN) \- 16,000\.00 (MXN) per month Requirements: \* Academic qualification: Bachelor's degree. \* Minimum one year of experience in this position. \* Proficiency in operating 360-degree cameras and GPS systems. \* Familiarity with GPS platforms. \* Knowledge of national highway systems and major roads across the country. \* Coordination with authorities via emergency numbers 911 and 088, including accident response. \* Customer service and coordination with drivers for real-time tracking. \* Understanding of freight logistics. \* Alert monitoring and response. Responsibilities: Tracking freight transport units using satellite platforms. Communicating with drivers to guide them on major national highways. Coordination with authorities Customer service Core Activities: Real-time GPS monitoring of transport units Route and transit time tracking Detection and reporting of deviations, unauthorized stops, and risk events Constant communication with drivers and operations personnel Support during on-road incidents (theft, breakdowns, delays) Preparation of reports and trip logs Compliance with security protocols and emergency response procedures \* Weekly payment via Banorte or Banregio. \* Savings fund: 5% \* 24 days of Christmas bonus. \* Vacation bonus: 30% \* Annual bonus equivalent to 18 days of salary. Work schedule: 12-hour rotating shifts Days off: 2 to 3 days per week Salary: $14,000\.00 \- $16,000\.00 per month Benefits: * Savings account * Complimentary uniforms Workplace: On-site employment