Logistics and Returns Operations Supervisor

Description

Job Summary: We are seeking a proactive and analytical Logistics and Returns Operations Supervisor to lead and optimize distribution center operations. Key Highlights: 1. Lead and optimize distribution center operations. 2. End-to-end management of receiving, validation, and release operations. 3. Team leadership and personnel development. Join our team as a Logistics and Returns Operations Supervisor! Location: Tultitlán, State of Mexico. Department: Operations / Sort Center / Reverse Logistics. Who Are We Looking For? We seek a proactive, analytical candidate with strong problem-solving skills, ready to thrive in a dynamic, fast-paced startup-style environment. Your primary mission will be to lead and optimize our distribution center operations, ensuring efficiency in warehouse management, inventory control, and accurate execution of returns processes (reverse logistics). If you are a natural leader focused on operational strategy and adapt quickly to change, this opportunity is for you! Your Key Challenges and Responsibilities: Team Leadership: Manage, coordinate, and assign workloads to operational staff, fostering a collaborative environment and high performance. Operational Supervision: Coordinate daily receiving operations, including documentation validation, quantity verification, and merchandise condition assessment. Strategy and Analysis: Evaluate daily operations to propose and implement alternative strategies that optimize time, cost, and resource utilization. Incident Management: Timely follow-up on deviations and non-conformities, implementing corrective actions under pressure. Key Communication: Clearly communicate operational needs, priorities, and process changes both to your team and to allied departments. What Do You Need to Apply? (Required Profile): Technical Experience: Completed bachelor’s degree. Proven experience in end-to-end management of merchandise receiving, validation, and release operations. Solid knowledge of logistics processes (receiving, inventory control, warehousing, and traceability). Proficiency in handling and analyzing logistics metrics (KPIs for productivity, receiving accuracy, unloading times). Knowledge and application of safety, quality standards, and standard operating procedures (SOPs). Leadership and Management Skills: Experience managing personnel, balancing resources according to demand, and developing teams (feedback and training). Ability to make decisions and resolve conflicts. Soft Skills: High frustration tolerance and resilience in the face of operational incidents. Excellent assertive communication and analytical capability to assess complex scenarios. If you meet the profile and are passionate about logistics challenges, apply through this channel!. -Requirements- Minimum Education: Higher Education – Bachelor’s Degree 2 years of experience Keywords: resident, supervisor, assistant manager, coordinator, responsible person, manager, captain, operations, operations