Description
**CONTROL DESK EXECUTIVE**
We are seeking an organized, focused individual with strong conversational skills to perform lead filtering and validation for prospects interested in pension-related procedures.
You will be responsible for reviewing contacts originating from social media, validating information, assessing feasibility, and routing qualified prospects to the sales department.
Job Responsibilities:
* Manage and filter leads from social media and digital channels.
* Contact interested individuals via message and telephone call.
* Initiate conversations, identify interest, and validate feasibility.
* Request, review, and follow up on required documentation.
* Learn and apply criteria across our various pension business lines.
* Enter information into the CRM and perform administrative follow-up.
* Route viable prospects to the sales department.
We Offer:
* Base salary: **$9,451 net monthly**
* Meal vouchers: **$850 monthly**
* **Statutory benefits from day one**
* Additional monthly bonus upon target achievement: **$4,725 MXN** (bonus release threshold: 75% or more of target progress).
* **Work schedule: Monday to Friday, 9 AM to 6 PM.**
Requirements:
* Minimum 1 year of experience in customer service, prospecting, commercial follow-up, control desk operations, or information validation.
* Experience initiating contact with prospects via phone calls and messaging.
* Ability to ask questions, profile prospects, and validate information.
* Excellent organizational and follow-up skills.
* CRM proficiency.
* Clear communication, proactivity, and attention to detail.
**If you are interested in joining our team, please apply by attaching your CV in PDF format and answering the questions accompanying this posting. Our team will review your profile and contact you promptly if you advance in the process.**
Employment Type: Full-time
Salary: $10,300.00 - $15,000.00 per month
Application Question(s):
* Borough or municipality of residence:
* Age:
* What is your approximate monthly expense amount?
Work Location: On-site