Laundry Supervisor

Description

Job Summary: Supervises and ensures the smooth operation of cleaning activities by leading a team of professionals to maintain high standards of cleanliness and customer satisfaction. Key Highlights: 1. Leads a team of cleaning professionals. 2. Ensures high standards of cleanliness and customer satisfaction. 3. Opportunity for growth and innovation within the team. **Laundry Supervisor** ============================ Location: Hyatt Ziva Cancun City: Cancún, ROO, MX, 77500 Date: May 13, 2026 Due to our expansion, we are seeking talented, experienced, motivated, and proactive individuals who view challenges as opportunities, believe in their abilities, and possess a versatile set of competencies. We value those passionate about learning, growing, and innovating—striving for success and creating memorable experiences. Join our team to continue building our success story together. **Job Description** -------------------------- As a Level I Supervisor, Housekeeping & Cleaning, you will be responsible for supervising and ensuring the smooth operation of cleaning activities performed by dedicated staff across various establishments such as hotels, offices, and more. Lead a team of professionals while working independently within established protocols and best practices to maintain high standards of cleanliness and customer satisfaction.**Job Functions and Responsibilities** -------------------------------------------- * Directly supervise cleaning staff and delegate tasks to ensure proper execution of cleaning activities. * Supervise and maintain a high level of cleanliness across all assigned facilities. * Provide guidance, training, and support to cleaning staff to improve performance and professionalism. * Manage schedules, shifts, and logistics to optimize team performance and resource allocation. * Conduct regular inspections and evaluations of facilities to ensure all areas are clean and hygienic. * Address and resolve customer complaints, feedback, or concerns related to maintenance and cleaning services. * Maintain clear communication with staff and senior management regarding schedules, expectations, and challenges, and implement solutions to address any issues. * Ensure team compliance with established safety guidelines, procedures, and regulations. * Continuously improve cleaning process efficiency and effectiveness by identifying areas for improvement and implementing new techniques and protocols. * Complete any additional tasks or responsibilities assigned. **Work Experience** ----------------------- * Experience managing service processes relevant to this role, including support or assigned professional associates and/or supervisors. * Decision-making guided by policies, resources, and business plans. * 4–5 years of work experience. * 0–1 year of administrative experience. **Competencies** ---------------- Business acumen Advocating for guest needs Self-development Impact Interpersonal skills Functional job knowledge Leadership Problem solving Teamwork and collaboration Accountability**Education** ------------- * High school diploma or equivalent preferred. * A combination of education and experience will be considered. **Certifications** ------------------- * Certifications may be required or preferred. If you believe you meet the above requirements, we look forward to receiving your application! All applicants will be evaluated and considered for opportunities at PLAYA without regard to race, color, religion, sex, sexual orientation, age, genetics, gender identity or expression, national origin, or disability. Application ID: 19551 **Screen readers cannot read the following map for job searches.** ----------------------------------------------------------------------------- Please follow this link to access our Job Search page to browse available job openings in a more accessible manner. '); // hack to force browser to not cache iframe results, even though URL may be different var \_iframe \= document.getElementById('iframe'); \_iframe.contentWindow.location.href \= \_iframe.src; //]]\>