FM Experience

Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role: The Facility Coordinator of Events is responsible for coordinating, planning and executing all corporate events and user experience activities across facilities, reporting directly to the Country FM. This role combines facility operations management with strategic event implementation to strengthen organizational culture and employee experience, aligning with MercadoLibre’s ExperienceX: Pulse Program. Position Objective: Lead the end-to-end coordination and execution of corporate events and user experience activities, ensuring optimal facility utilization to create memorable experiences that reinforce MeLi culture and maximize employee and visitor satisfaction. Key Responsibilities: End-to-End Event Management: * Plan, coordinate and execute the annual calendar of corporate events, cultural activities and user experience programs across all facilities. * Develop and maintain strategic relationships with event vendors, catering providers, entertainment partners and specialized service providers. * Adapt events to local cultural needs while preserving the essence and values of MercadoLibre. Facility Operational Coordination: * Manage optimal space usage for events, ensuring availability and proper preparation of facilities. * Coordinate maintenance, cleaning and logistical services required for successful event execution. * Maintain specialized inventories of audiovisual equipment, event furniture and activity supplies. ExperienceX: Pulse Program Implementation: * Execute local initiatives of the program to strengthen the employee community through experiential events. * Collect and analyze participant feedback to continuously improve event quality. * Collaborate on implementing technological solutions that enhance the experience during events. Budget and Resource Management: * Efficiently manage the allocated budget for events and user experience activities. * Identify cost optimization opportunities without compromising experience quality. * Prepare investment and value-return reports for implemented activities. Internal Communication and Coordination: * Serve as the primary liaison between the FM, HR, IT and other departments for event coordination. * Maintain open communication with internal stakeholders regarding event calendars and special requirements. * Prepare presentations and reports on the impact of events on user experience. Organizational Community Development: * Encourage employee participation in company events and activities. * Implement initiatives that reinforce MercadoLibre’s values and culture through shared experiences. * Promote integration across different departments and organizational levels through strategic events. Key Activities: * Conduct monthly planning meetings with vendors and internal stakeholders to coordinate the event calendar. * Perform weekly facility walkthroughs to assess spaces and identify opportunities for event improvement. * Manage end-to-end event logistics—from conceptualization through post\-event evaluation. * Keep the vendor database and event service contracts up to date. * Coordinate with the IT team on installation and configuration of audiovisual equipment for events. * Implement satisfaction surveys and feedback analysis for each executed event. * Develop specific safety and contingency protocols for different types of events. Scope of Responsibilities: The Facility Coordinator of Events focuses specifically on the intersection of facility management and user experience through events. Its scope includes: * Corporate Events: All\-hands meetings, product launches, corporate celebrations, integration events. * Experience Activities: Workshops, networking sessions, wellness activities, cultural programs. * Space Management: Optimization of common areas, event rooms and outdoor spaces for activities. * Logistics Coordination: Catering, decoration, entertainment, transportation for special events **Location:** On\-site –Ciudad de Mexico,MEX If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. ***JLL Privacy Notice*** Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page \> I want to work for JLL. Jones Lang LaSalle ("JLL") is committed to working with individuals with disabilities and providing accessibility. If you need a reasonable accommodation for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page \> I want to work for JLL.