Description
**DISPATCHER**
**Location:** Monterrey, Nuevo León
**Employment Type:** Full\-Time
Vortex Freight Systems is growing, and we are looking for an experienced Dispatcher to join our team in Monterrey. The ideal candidate is detail\-oriented, solutions\-driven, and highly organized, with the ability to manage fast\-paced operations and maintain strong communication with carriers, drivers, and warehouses across the border.
**Key Responsibilities**
* Coordinate and dispatch shipments within Laredo.
* Schedule and track pickups, deliveries, and border crossings
* Communicate with drivers, carriers, customs brokers, and warehouse personnel
* Monitor load progress and provide updates to customers in real time
* Resolve transit issues, delays, or unexpected changes efficiently
* Maintain accurate records and documentation in company systems
* Ensure compliance with transportation regulations and company procedures
**Requirements**
* Previous experience as a dispatcher — preferably in freight, transportation, or logistics
* Experience in dealing with carriers, warehouses, and shipping processes
* Strong communication skills (Spanish required, English is an asset)
* Ability to multitask, prioritize, and work under pressure
* Knowledge of dispatch software and tracking tools is a plus
**What We Offer**
* Competitive salary and performance\-based incentives
* Growth opportunities within a rapidly expanding company
* Collaborative and fast\-paced work environment
* Training and support to ensure success in your role