Job Summary: We are seeking a Customer Support and Service Analyst to monitor key performance indicators, manage digital platforms, and provide user support—ideal for candidates focused on results and continuous improvement. Key Highlights: 1. Operational support and customer service 2. Digital platform management and reporting 3. Results-oriented and continuous improvement An international business organization is looking for talent for the role of: **Customer Support and Service Analyst** Your profile should include: ✔ Completed bachelor's degree in Administration, Law, or related field. ✔ Minimum 2 years of experience in operational support and customer service, preferably in call centers, gyms, condominiums, etc. ✔ Proficiency in Excel and digital platforms handling data ✔ Excellent organizational and communication skills ✔ Self-management and follow-up capabilities **Responsibilities:** * Monitoring and analysis of operational KPIs * Follow-up with leadership teams * Management of reports and digital platforms * User support and service * Updating and reconciling information in the system Ideal for candidates focused on results, analysis, and continuous improvement. Location: Zapopan, Jalisco \- near Expo Guadalajara Monday to Friday, 9:00 AM to 6:00 PM, with flexibility to attend on Saturdays as needed for month-end closings Salary: $20,000 gross \+ Statutory benefits Continuous training
Juan García
Indeed · HR
Juan García
Indeed · HR
