Customer Support

Description

Job Summary: Provides customer service and follow-up, resolving inquiries and managing internal processes while maintaining professional communication. Key Responsibilities: 1. Customer support through multiple channels (phone, WhatsApp, email). 2. Timely resolution of inquiries, complaints, and requests. 3. Maintaining clear, courteous, and professional communication with customers. - Provide customer service and follow-up via phone, WhatsApp, email, or digital platforms. - Timely resolve customer inquiries, complaints, clarifications, and requests. - Follow up on services or internal processes as required. - Escalate specific cases to the relevant department when necessary. - Record customer information and keep the database updated. - Follow up on reports or incidents until closure. - Maintain clear, courteous, and professional communication with customers. - Assist in administrative tasks related to the customer support area.-Requirements- Minimum education: Secondary education 1 year of experience Age: between 20 and 45 years Knowledge: Communication, Customer Orientation, Problem Solving, Customer Support Keywords: care, customer, cliente