Description
Position Summary:
We are seeking an experienced Branch Manager with a background in sales and customer service to lead operations, teams, and sales target achievement at a premium footwear store.
Key Highlights:
1. Branch operational and administrative management
2. Team coordination and coaching
3. Focus on visual merchandising and sales target achievement
We are Cole Haan Mexico, dedicated to selling premium footwear across multiple locations in the metropolitan area and provinces.
Due to expansion and a new store opening, we are looking for you!
Work Location: Plaza Satélite
Requirements:
High school diploma / bachelor’s degree, completed or incomplete
Experience: Branch management, retail sales and customer service (footwear preferred)
Accustomed to working toward goals and targets
Flexible availability (Monday through Sunday)
Responsibilities:
Branch oversight, operational and administrative control
Coordination and continuous coaching of branch staff
Team performance monitoring
Sales target achievement
Visual merchandising and brand standards compliance
Warehouse: inventory management, FIFO, merchandise replenishment
Monitoring proper execution of internal processes
Planning and analysis
Cash register closing and reconciliation
Billing
Store maintenance compliance
Knowledge:
Leadership
Teamwork
Coordination and team management
Footwear sales (preferred)
Customer attention, service, and satisfaction, B2C
KPIs: Average ticket, UPT, ATV, Conversion
Inventory management
Intermediate Excel proficiency
English is a plus
Skills:
Results-oriented
Leadership
Analytical ability
Teamwork
Assertive communication and verbal fluency
We Offer:
Weekly salary + branch-wide sales commissions
Bonuses: monthly target achievement, operational compliance
Two weekdays off
Statutory benefits
Footwear
Salary: Starting from $17,000.00 per month
Workplace: On-site employment