**REQUIREMENTS:** Experience: 1 year of experience in a similar position. Education: High school diploma, technical degree, or equivalent experience required. **SKILLS:** * Proactive * Dynamic * Teamwork * Honest * Service-oriented attitude * Responsible **RESPONSIBILITIES:** * Keep customers (sender and recipient) informed about the status and delivery of their goods in transit. * Provide alternative solutions to customers. * Receive and digitize delivery evidence for shipments received at the branch. * Conduct investigations and follow-up on each complaint ticket received, ensuring the required level of attention, seriousness, and escalation for resolution. **WE OFFER:** * Salary: $13,652.00 monthly * Productivity bonuses based on indicator achievement. * Food vouchers, savings fund, credit union, and benefits exceeding statutory requirements. * Growth opportunities. Employment type: Full-time Salary: $12,000.00 \- $13,000.00 per month Work location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
